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Condos / HOA

UtilityTrakRTM has a number of features designed specifically for the process of billing for Condos or other HOA communities, including the ability to generate an extra copy of a bill in each batch to be sent to condo owners (in addition to the current tenant), customize any fee and rate, track collections any of those fees independently, and even to set up different rate structures within the same community for low income/medical discount residents.
Check out a few of the features we offer that are tailored to this market:
  • Customizable charges and rates with fast connections to residents for low income, section 8, medical/senior discounts, etc – any type of percentage based deduction or allowance can be provided easily.
  • Feature designed specifically for Condo Owners allows you to automatically generate a separate copy of tenant bills to be sent to managers
  • Extensive and Robust RUBS billing that can allocate charges by building, square footage, number of bedrooms, bathrooms, beds, occupants, even sub-metered consumption, and so much more.
  • Comprehensive tiered rates - conform to any required regulations easily, and stay up to date with simplified rate schedule upkeep.
  • Add resident specific notes on your Invoices that relate to certain tenant accounts, or global notes that apply to all residents, each of which are easy to change every month
  • Separate convergent charges from utility charges on your invoice, and display subtotals for each section. Easily provide comprehensive explanation for each invoice on how charges are calculated.
  • Send customized late notices to groups of tenants based upon outstanding amount due and aged balances – even multiple notice formats within the same property.
  • Automatically keep track of collections and billings fees with community-level accounts that are automatically updated, and generate reimbursement statements or invoices for each community at the click of a button each month.
  • Utilize our incredibly robust Reports Portal - Report on a staggering number of metrics for any historical time period, each report containing multiple options for generation to ensure data is presented in meaningful, reliable formats.
  • Realize countless options for payment processing – process payments from any community with our extremely efficient batch process, import entire lockbox or excel files for payment, and give residents additional options to make payments online, over the phone, and even through our Automated Clearing House (ACH) process.
 
…See complete list of features…