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Municipalities

UtilityTrakRTM is one of the few systems in the world that can completely conform to each function required to bill a municipality. Bill for any rate, fee, or service, process payments quickly and easily, generate detailed billing and financial reports showing accounts receivable, and provide excellent customer service aided by many of our tools all in one system.
Featuring a robust customer portal that lets customers pay online, review historical invoices and transactions, and even go green by signing up for e-bills, UtilityTrakRTM is head and shoulders above any other competitors. Take a look at what sets our software apart from the rest in terms of functionality for municipalities around the world:
  • Create thousands of bills within a few minutes, and tailor customized messages to clients with ease.
  • Unlimited number and types of billable charges and utilities - water, trash, electricity, gas, billing fees, setup and termination charges, etc.
  • Choose from dozens of invoice templates with options for fine-tuned customization, including bar-code formats, stubs for payment processing, customer service and help text, meter display options, and so much more.
  • Utilize our customer portal to allow your tenants to view their invoice online, go green and sign up for electronic bills, and even make online payments that are instantly reflected on their account – all from one place.
  • Realize countless options for payment processing – process payments from any community with our extremely efficient batch process, import entire lockbox or excel files for payment, and give customers additional options to make payments online, over the phone, and even through our Automated Clearing House (ACH) process.
  • Comprehensive tiered rates - conform to any required regulations easily, and stay up to date with simplified rate schedule upkeep.
  • "What if" billing analysis allows you to change values and see the effect on the customers' bills before final print.
  • Search for missing readings, estimated readings, and high/low readings via any one of our reports or entry pages using a level of visibility for reading data that is unprecedented in the industry
  • Extensive customer service features with trouble ticket tracking, unlimited notes, search features etc.
  • Incredibly robust reports portal providing access to hundreds of reports for any historical time period over billing, financial, and consumption information.
  • Import meter readings such as from Badger Meter with ease
 
…See complete list of features…