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Online Features
Experience a solution not bounded by wires, distance, or time-zones! UtilityTrakRTM is a completely web-based software that provides access to billing associates, customer service representatives, owners, community managers, meter readers/field service techs, residents, and virtually any other point of contact within the needs your business, all in real time.
Take a look at what a system based upon true cloud computing can do for your business:

Financial Advantages to Cloud Computing

Low Upfront costs - no costly equipment or extra software to purchase.
Starnik hosts all databases - never worry about updates or compatibility with new versions of software, or maintenance ever again.
Access your data from anywhere in the world, and provide your clients with the same convenience by providing them with their own tailored account.
Ebill sign-ups and the option to pay online reduce your postage and payment processing costs
Save time, money, and costly mistakes due to human error that are caused by repetitive data entry; UtilityTrakRTM has the ability to import/export from a number of different management and accounting software systems, ensuring accuracy.

Real Time Data

Throw out all your paper documentation - UtilityTrakRTM lets you generate real-time reports online for any current or historical period.
Get up to the second A/R balances, for individual residents, properties, or entire portfolios - even get a breakdown of balance owed by service/charge
Customize your date ranges for transaction and invoice based reports down to the second
View pending payments waiting to post, and view flagged alerts for communities and residents quickly and easily from your home page
Analyze comprehensive transaction summaries with a wealth of optional details such as exact date/time stamps, users who performed transactions, comments, type, etc

Separate Portal Specifically Designed for Managers

Customize a unique portal for each of your community managers based upon their required processes
Provide managers/meter techs access to electronic import methods directly from a multitude of meter reading software systems.
Give managers the ability to easily process move ins/outs and generate instant move out bills.
Post payments and other transactions in real-time, as single transactions or in bulk
Generate and print customizable late notices for any number of their residents
And much more:
  • review monthly charges for rent etc.
  • view residents entire transaction history
  • take credit card and check payments over the phone
  • generate a receipt for payment received or print out a statement for each resident

Resident Portal in Real-Time
Allow your residents to create their own online account - make payments, sign up for Ebills, see invoice and transaction history, etc.
Previous resident invoices all instantly available in pdf format
Payments are immediately reflected in the account when approved, and balance is updated for resident instantly
Provide tailored options per community as to how they can register for ebills - receive paper copies with your electronic version, or go completely paperless
Stop handling customer support calls in bulk by providing residents with an entire transaction history that is at their fingertips

And So Much More...

See our system in action today...Online!
Schedule a Webinar walkthrough today by calling 806-792-9863.
sales@starnik.com