Property Management / Multifamily Industry

UtilityTrakR^TM and EnergyAuditR are invaluable tools for many Property Management organizations around the nation that seek to have more control over their collection rates, invoicing accuracy, and even energy invoice/cost management.Display your on-site charges such as rent and pet fees on the same invoice – research has shown this provides a much higher recovery rate on utility charges!
Our software and support team are the perfect tools for beginning your own internal billing department, and learning how through billing fees, convenience charges, and vacant cost recovery, you can not only save money and time, but create additional revenue streams as well.
Take a look at a few of the features that make UtilityTrakR^TM and EnergyAuditRsuch a valuable asset to Property Management organizations everywhere:

• Easily export billed charges to property management or accounting systems through any one of our incredibly adaptable export formats.
• Import directly from countless metering and property management systems to avoid errors during manual data entry
• Display Convergent Charges on your Invoices – anything from rent, covered parking, internet, pet fees, concessions, security systems, etc, etc – import directly from your property management system!
• Create accounts for community managers/meter readers with access to the few pages they need to see, and expedite your billing process by delegating meter read entry and move-ins/outs to on-site personnel.
• Automatically connect residents to fees based upon their lease start/renew date.
• Reminder system to keep track of business processes and keep all employees up to speed.
• Recover Vacant Costs from residents that are delayed in switching payment responsibility for utilities to their name upon move-in
• Create and track maintenance requests for meters and units.
• Extensive customer service features with trouble ticket tracking, unlimited notes, search features etc.
• Utilize our incredibly robust Reports Portal - Report on a staggering number of metrics for any historical time period, each report containing multiple options for generation to ensure data is presented in meaningful, reliable formats.
• Realize countless options for payment processing – process payments from any community with our extremely efficient batch process, import entire lockbox or excel files for payment, and give residents additional options to make payments online, over the phone, and even through our Automated Clearing House (ACH) process.
• Give your customers options and save on postage costs with our customizable E-billing system and online payment options.
• Customizable User Permissions and Controls – Bestow user accounts with only the permissions and access you want employees/managers to have.
• Low initial investment: No servers, databases etc. All you need is a computer with Internet Explorer to access UtilityTrakR^TM from anywhere in the world.
• Fully Searchable Listings – Find residents, payments, invoices by easy to use reference numbers, or even import your own number for identification