Customer Testimonials
Rising Energy costs have brought about an evolution of sub metered and ratio utility billing (RUBS) in the Multi-Family Housing Industry. Out of necessity, various firms are dedicated to creating software that can administer to the myriad billing methodologies that allow companies to better manage these rising costs. UtilityTrakR™ is the paradigm of billing solutions that has been developed by Starnik Systems Inc. Several years ago, we endeavored to consolidate and upgrade our billing systems to provide more services to our customers. UtilityTrakR™ is the tool we chose after careful evaluation.
UtilityTrakR™ is a dynamic solution to sub metered and RUBS utility billing. Allowing the customization of unit types, utility types, ratio occupancy values, average occupancy values, tax rates, and tiered rates, UtilityTrakR™ accommodates any billing configuration.
Designed with adaptability in mind, creating invoices has never been easier. We can easily separate out, or combine charges that are simple and easily understood. With a clever use of hyperlinks, invoices are easily retrieved and displayed by our customers.
As the internet has grown, many people have become accustomed to handling many of their financial transactions online. UtilityTrakR™ has incorporated an Online Bill Pay feature that allows customers to use Credit Cards, Debit Cards, or Checks to securely process payments.
Billing, however, is only one aspect of the software evolution that has impacted companies like ours. As time passes, the demands of our customers change. They want more services, and in the past, have had to coordinate with several vendors in order to satisfy those needs. This trend of service compartmentalization is an inevitable part of development in any business environment. UtilityTrakR™ seeks to centralize these services, and offer customers like us, the ability to market the "One Stop Shopping" approach.
By incorporating Energy Cost Management and Vacant Cost Recovery, UtilityTrakR™ matches the industry standard of excellence, and then pushes the boundaries further.
As a Web-Based billing application, UtilityTrakR™ has allowed our company to offer its customers an inspired array of reports that are available on demand, and reflect real time information. It does not stop there. In an unprecedented step, UtilityTrakR™ also incorporates Property Management functionalities.
Resident managers now have access to a single program that processes their Utility Billing, and any other billing they choose to incorporate, as well as track lease renewal information and letters. Vacant Units can be easily tracked, and resident balances can be easily maintained and tracked. Resident Managers can generate move out bills on demand, post payments, process online payments, and generate late fees and letters if they want to. Thanks to UtilityTrakR™, our company can now offer its customers a property management tracking system in addition if they do not currently have one in place.
Dynamic customization and ease of use has been the key to our success with UtilityTrakR™. The capabilities of this system will drive our company to new heights within the industry. And when you couple UtilityTrakR's capabilities with expert staff and customer service from Starnik Systems that transcends excellence, it truly is a paradigm in sub-metered and RUBS utility billing software.
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