UtilityTrakRTM has extensive functionality that goes hand-in-hand
with Utility Company operations – take your billing to the next level with our in-depth
tier system that allows the setup of baseline allowances, seasonal rates, minimum,
maximum, base, and usage charges, and support for any type of tiered rate that exists.
Be proud of your customer service be utilizing our many search features, including
trouble ticket tracking, work orders for meters, and a customer portal designed
to assist your customer in being informed and paying on time.
Take a look at what sets our software apart from the rest in terms of support for
the Utility Companies around the world: |
- Create thousands of bills within a few minutes, and tailor customized
messages to clients with ease.
- Comprehensive tiered rates - conform to any required regulations
easily, and stay up to date with simplified rate schedule upkeep – even support
seasonal, allowance-based, and geographical region-based rates.
- Unlimited number and types of billable charges, fees, and
utilities - water, trash, electricity, gas, billing fees, setup and termination
charges, etc.
- Manage customer service simply with our global any number of fees
and rate structures globally, and charge for any type of unit of measure with simplicity.
- Create and search work orders/service requests for any unit or
meter quickly and easily – assign work crews, priorities, and add notes as the request
is fulfilled.
- Search for missing readings, estimated readings, and high/low readings via any one of our reports or entry pages using a level of visibility for reading
data that is unprecedented in the industry
- Create and connect multiple registers per meter for any number
of Time-Of-Use meters, and easily bill each register out at a separate
rate
- Bill for demand values for any TOU period, and find the maximum
demand across multiple TOU registers automatically.
- Utilize our customer portal to allow your tenants to view their invoice
online, go green and sign up for electronic bills, and even make online payments that are instantly reflected on their account – all from one place.
- Numerous user-friendly options for customer bill payment including
online payments, telephone payments, ACH drafting, lockbox/payment import, easy-to-use
batch payment processing, and more.
- Utilize our incredibly robust Reports Portal - Report on a staggering
number of metrics for any historical time period, each report containing multiple
options for generation to ensure data is presented in meaningful, reliable formats.
- Dozens of customizable invoice formats with bar codes, logos, graphs,
and optional customization for hundreds of other display fields on your bills.
- Bill charges for any time increment within one billing process,
making it billing methods, etc, all designed with simplicity in mind.
- Import meter readings such as from Badger Meter with ease
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