Mobile Field Service & Work Order Management
Mobility of your workforce should be an important aspect of your digital transformation plan. Our Mobile Field Service Management portal represents a paradigm shift for the Industry, providing a single, easy-to-use interface to manage all field service functions of a modern utility.
- Real-time data sharing between teams including videos and internal communications reduces the time & cost of operations.
- Electronic work orders eliminate the hassles, inefficiencies, and high cost of paper processing.
- Record inspections and documentation electronically, including work status and hours clocked for each service/work order in real-time.
- Review service orders in real-time, as they are entered into the system
- Manage workflows by creating daily schedules based on defined priorities, and auto-schedule recurring work orders.
- Available on Apple and Android devices.
- Off-line functionality for remote work areas, automatic updates to Mobile Field Service portal when connectivity is reestablished.
- GPS mapping allows you to locate work sites easily to decrease travel time and increase productivity.
- Collect meter readings on site, available to office instantly.
- Automate client billing for materials, equipment, and labor used in the field
- Asset management and Inventory modules are interconnected with the Field Service Management system.
- Work order dash boards are something you must see!
Our fully integrated Mobile Workforce Management solution is utility grade for Customer Care and Field Service teams. If you are a regulated Utility, Water District, Electric Co-op, City Government, Municipal Utility (MUD), Property Management, Utility, or any entity that employs field technicians, click the demo button at the top right to request a demo of our Mobile Field Service Management system in action.