Trusted by Billing Organizations
Globally

“Our experience with Starnik has been nothing short of exceptional. From the initial implementation process to going live and now navigating the platform for our day-to-day operations, we have felt supported every step of the way. A special thank you goes to Sara, our Solutions Analyst, who truly went above and beyond throughout our implementation. Sara was incredibly thorough, patient, and attentive to our needs. She took the time to learn about our company, understand how we operate, and help us learn the platform while also making thoughtful, tailored adjustments to better fit our specific needs. What impressed us most was that the support didn't stop once we went live. Sara has continued to be a tremendous resource for our team, always willing to answer questions, help us navigate challenges, and find solutions quickly. Knowing that support is truly just a phone call or email away has made the transition to a new platform so much easier and has given us great confidence as we continue to utilize and learn the system. Starnik has provided us with more than just a utility platform — they have provided us with a true sense of partnership. We greatly appreciate the professionalism, responsiveness, and dedication we have experienced throughout this entire process from every Starnik team member. Thank you, Starnik for making our implementation experience such a positive one. We are excited to continue growing with the platform and look forward to our continued partnership! And Sara, thank you personally, for everything you continue to do to help me with learning the platform and tackle every concern that pops up, truly!”

“February 2026 Quail Valley Utility District changed their billing system after over 30 years of service with another company. I dreaded the thought of changing billing systems due to the fear of the transition process. The number one selling point that Starnik offered was the transition time, which was great considering the fact we needed a quick transition. The transition period was timely and overall smooth. The billing set up information for the 13 districts we service was given to Starnik, and they set up all the information for each district. Information such as rates, distribution sequence of payments, special billed accounts, bill format, and delinquent processing the information was set up without any problems. After the initial set up, Starnik continued to communicate with us to get everything set up the way we needed it. Their Support Department is great! When we call, we usually get immediate response and if they are unable to answer you at that time, they will respond in a very timely manner. You can call them or e-mail, and you will get a quick response. You will not have to wait all day to get a response. Starnik made it super easy. Their team came onsite, sat down with us until we were confident, and stayed engaged well past go live. Most vendors ship the software and disappear — this felt like a partnership. The system itself is a leap forward: real-time, cloud-based, and finally something our team enjoys using. We're already planning to add work orders and client billing. We are extremely excited about this addition. We feel this will help to streamline and save on time management for the company. For the first time in a long time, we feel like we have a technology partner, not just a software provider.”

“Since 2015, our office has relied on Starnik.net's SaaS platform to manage utility invoicing for a large and complex operation, serving over 5,000 clients annually and processing more than 77,000 invoices each year. The system is exceptionally intuitive, streamlining both our billing and accounting workflows in a way that saves time and reduces errors. Equally impressive is the customer-facing portal, which provides our clients with a clear, user-friendly interface to view and pay their bills online. It has significantly improved transparency and client satisfaction. What truly sets Starnik apart is their support team. Their responsiveness, professionalism, and consistent follow-through have exceeded our expectations time and again. It's rare to find a partner that delivers both a powerful product and such reliable service. Starnik has been an essential part of our operations, and we highly recommend their platform to any organization seeking efficiency, reliability, and outstanding support.”