Trusted by Billing Organizations
Globally

“February 2026 Quail Valley Utility District changed their billing system after over 30 years of service with another company. I dreaded the thought of changing billing systems due to the fear of the transition process. The number one selling point that Starnik offered was the transition time, which was great considering the fact we needed a quick transition. The transition period was timely and overall smooth. The billing set up information for the 13 districts we service was given to Starnik, and they set up all the information for each district. Information such as rates, distribution sequence of payments, special billed accounts, bill format, and delinquent processing the information was set up without any problems. After the initial set up, Starnik continued to communicate with us to get everything set up the way we needed it. Their Support Department is great! When we call, we usually get immediate response and if they are unable to answer you at that time, they will respond in a very timely manner. You can call them or e-mail, and you will get a quick response. You will not have to wait all day to get a response. Starnik made it super easy. Their team came onsite, sat down with us until we were confident, and stayed engaged well past go live. Most vendors ship the software and disappear — this felt like a partnership. The system itself is a leap forward: real-time, cloud-based, and finally something our team enjoys using. We're already planning to add work orders and client billing. We are extremely excited about this addition. We feel this will help to streamline and save on time management for the company. For the first time in a long time, we feel like we have a technology partner, not just a software provider.”

“Since 2015, our office has relied on Starnik.net's SaaS platform to manage utility invoicing for a large and complex operation, serving over 5,000 clients annually and processing more than 77,000 invoices each year. The system is exceptionally intuitive, streamlining both our billing and accounting workflows in a way that saves time and reduces errors. Equally impressive is the customer-facing portal, which provides our clients with a clear, user-friendly interface to view and pay their bills online. It has significantly improved transparency and client satisfaction. What truly sets Starnik apart is their support team. Their responsiveness, professionalism, and consistent follow-through have exceeded our expectations time and again. It's rare to find a partner that delivers both a powerful product and such reliable service. Starnik has been an essential part of our operations, and we highly recommend their platform to any organization seeking efficiency, reliability, and outstanding support.”