Multifamily & Military

Billing for Multifamily, Military
& Commercial Properties

Sub-metered and allocation-based billing, BAH utility allowances for military housing, owner reporting, and AI concierge — all in one real-time platform for apartments, condos, HOAs, military communities, student housing, mixed-use communities, and commercial properties.

Built for Real-World Complexity

Rigid systems don't fit multifamily. Starnik does.

Utility billing for multi-family and commercial communities isn't simple — and it shouldn't be forced into a rigid system. From apartment communities and student housing to commercial properties and mobile home parks, every portfolio has unique requirements. Starnik is built to adapt to those differences, giving you the flexibility to handle complex billing scenarios without adding operational burden.

Starnik simplifies even the most demanding billing environments by combining powerful configuration with everyday usability. Whether you're managing sub-metered properties, RUBS allocations, or hybrid billing models, the system works the way your business actually operates.

Key Capabilities

Everything You Need. Nothing You Don't.

Ten integrated capabilities that simplify even the most demanding multifamily and commercial billing operations.

Flexible Billing Structures

Configure water, sewer, electric, gas, trash, fees, and any custom charges with full control over how and when they're applied.

Advanced Allocation Methods

Allocate by sub-meter reads, square footage, occupancy, bedrooms, bathrooms, or actual consumption — and mix methodologies across different communities (RUBS, sub-metered, or hybrid).

Pre-Bill Validation & “What-If” Analysis

Run draft bills, test rate changes, and identify issues before invoices are finalized. Reduce errors and costly rework.

Automated Community Reimbursement

Auto-track collections, fees, and resident payments. Generate accurate reimbursement statements for each community at the click of a button.

Vacant Cost Recovery (VCR)

Automatically recover utility costs on vacant units by billing property owners — so communities never absorb costs for unoccupied spaces.

Custom Branding by Community

Apply unique invoices, late notices, and branding for each property, owner, or management group.

Integrated Payments with StarnikPay

Offer residents convenient options — online, mobile, phone, ACH, and more. PCI-DSS Level 1 certified. No third-party providers.

Resident & Manager Portals

Residents track energy usage with real-time graphs, receive leak detection alerts, and view live payments and bills. Managers get self-service tools for move-ins, move-outs, transfers, and property operations — reducing workload on your team.

Starnik AI — 24/7 Resident Support

AI-powered customer service handles resident questions around the clock, with seamless handoff to your team when a human is needed.

Seamless Integrations & Real-Time Reporting

Import data from metering systems and property management platforms. Detailed reports update the instant charges and payments post.

Military Housing Utility Billing

Purpose-built for military communities — including privatized (PPV) and government-managed properties. Supports BAH utility allowances, differential billing, and strict compliance with full audit trails.

Property Types

Any Property, Any Size

One platform for every kind of multifamily and commercial community.

Apartments
Condominiums
HOAs
Townhomes
Commercial
Mixed-Use
Student Housing
Senior Living
Mobile Homes
Military Housing

One Platform. Total Control.

Starnik brings everything together in a single, unified solution — eliminating spreadsheets, reducing manual work, and giving you the flexibility to scale as your business grows.

Ready to simplify your multi-family and commercial utility billing?

See how Starnik can transform your rebilling operations with a live demonstration tailored to your specific needs.