Latest from Starnik
Company announcements, product updates, and insights on AI and the future of utility billing.
Introducing Starnik AI — Intelligent Customer Service for Utilities
We're excited to announce Starnik AI, our new AI-powered customer service capability. Starting with balance inquiries, due dates, autopay status, and payments — with more features being added rapidly.
Starnik Now Serves Over 500 Utility Districts Nationwide
A major milestone for our team — over 500 utility districts across the country now rely on Starnik's cloud platform for their billing operations.
Utility Customers Now Expect AI-Powered Support — Are You Ready?
A recent survey shows 73% of consumers prefer self-service options for simple inquiries. AI-powered customer service is no longer a nice-to-have — it's becoming the standard.
Starnik Renews PCI-DSS Level 1 Certification
StarnikPay has renewed its PCI-DSS Level 1 certification — the highest level of payment security — ensuring bank-level protection for all customer transactions.
The Future of AI in Utilities: From Chatbots to Predictive Billing
AI in the utility space is evolving fast — from answering basic customer questions today to predictive billing, smart outage detection, and autonomous field dispatch tomorrow.