Our Story
25+ Years of Utility
Billing Innovation
From the first cloud-based billing platform to AI-powered customer service — we've been leading the utility industry forward since day one.
On a Mission to Make Utility
Operations Effortless
We believe running a utility shouldn't require outdated software, expensive hardware, or long hold times for customers. That's why we built Starnik.
Built by Utility Experts
25+ years in the industry. Our team knows rate structures, regulatory requirements, and field operations inside out. That domain expertise is baked into every module.
Enterprise-Grade Security
PCI DSS Level 1 certified. 99.99% uptime SLA. Bank-grade encryption with SSO, MFA, and role-based access for every user.
Configurable, Not Custom
Flexible rate schedules, workflows, and reports you can tailor without expensive custom development or consultants. Your utility. Your way.
True Cloud-Native
Built for the cloud from day one — not a hosted legacy app. Automatic updates, zero hardware, login from anywhere. The real-time architecture modern utilities demand.
Our Journey
Major Milestones That Define Us
A history of firsts, growth, and innovation.
Starnik Founded
Started with a vision to modernize utility billing through technology.
Multifamily Billing Software Pioneer
Began serving the multifamily industry with sub-metered and allocation-based billing solutions.
First Cloud-Based Utility Billing Platform
Became the first company in the utility billing industry to move to the cloud — years ahead of the competition.
Proven at Scale
Crossed a major milestone, proving the cloud model works for utilities of all sizes.
National Footprint
Grew to utility districts nationwide, becoming a leading cloud billing platform in the industry.
StarnikPay Launched
Introduced real-time payment processing with PCI-DSS Level 1 certification.
Starnik AI Launched
Introduced AI-powered customer service — answering phone calls and providing 24/7 chat support for utility customers.