StarnikPay
Real-Time Utility Payments.
The instant a payment is made, the entire system knows.
Every payment and refund is reflected instantly across the entire system — customer balances, billing, utility operations, reports, and even field service technicians on the go. No third-party tools.
No Overnight Batches · No Sync · No Reconciliation Gaps
Save Payment Methods · Instant AutoPay Enrollment · Instant Refunds · Smart Reminders
Customer Balance
Updated instantly across portal, mobile, and IVR
Billing System
Applied to accounts and ledgers in real time
Utility Operations
Service holds, shut-offs, and restorations reflect immediately
Reports & Analytics
Dashboards refresh instantly with every transaction
Field Service
Technicians in the field see payment status update instantly on their mobile devices
Why StarnikPay
Real-Time Payments. Reduce Work. Get Paid Faster.
StarnikPay brings everything into one system — every transaction reflected instantly across billing, customers, operations, and reports.
Real-Time Everything
The moment a customer pays or a refund is issued, balances, billing, utility operations, and reports all update instantly. No overnight batches. No delays. No reconciliation surprises.
Better Customer Experience
Customers see updated balances the second they hit pay — on the portal, IVR, or with a CSR. Easy payments, one-click AutoPay, and secure guest checkout anytime, anywhere.
Full Visibility
Real-time reporting, reconciliation, and audit trails give finance teams complete control. Every transaction is instantly visible across the entire platform.
Built for Everyone
One Platform. Every Team.
Whether you're processing payments, paying a bill, or closing the books — StarnikPay is designed for you.
For Your CSR Team
Less time on the phone. More time for your customers.
- Save payment methods to speed up calls
- Enroll customers in AutoPay instantly
- Take payments without repeating information
- Issue refunds in one click
For Your Customers
A better experience. Every time.
- GuestPay — pay without creating an account
- Quick AutoPay & FastPay Enrollment
- Smart reminders that drive higher enrollment
- Fast, secure, and convenient payments
For Finance Teams
Accurate data. Confident decisions.
- Reconciliation reports that match deposits
- Full refund tracking with audit history
- Real-time payment visibility
- Flexible reporting by cutoff times
Omnichannel Payments
Accept payments everywhere customers expect them
Key Features. Real Results.
Everything You Need to Run Payments
From first payment to final reconciliation, StarnikPay handles it all — inside the system your team already uses.
One-Time Payment Tracking
View and filter successful or failed one-time payments instantly across every channel.
Refund Reporting
Track refunds with usernames, amounts, timestamps, comments, and bank-settlement details.
Convenience Fee Flexibility
Charge a fee, waive it, or absorb it on behalf of the customer — your rules, your choice.
Cutoff-Based Reconciliation
Match payments to bank deposits with flexible cutoff-time filtering for easy reconciliation.
Multiple Payment Methods
Accept credit cards, debit cards, e-checks (ACH), and more — all through one unified system.
Audit-Ready Logs
Complete transaction history for compliance and peace of mind. Every action is logged and traceable.
Smart AutoPay Management
Customers and CSRs can enable, update, or cancel AutoPay directly inside the system — with portal reminders that drive adoption.
Omnichannel Payments
Real-time payments across web, mobile, phone (IVR), and in-person — all synced instantly.
The Difference
Why Utilities Choose StarnikPay
Eight reasons utility operators trust StarnikPay to run every payment — from one-time transactions to portfolio-wide reconciliation.
Proven Outcomes
What StarnikPay Delivers
Measurable improvements for your operations team, your customers, and your bottom line.
Shorter
Call Times
CSRs handle payments faster with saved methods and one-click workflows.
Higher
AutoPay Adoption
Smart prompts and reminders drive more customers into AutoPay enrollment.
Stronger
Cash Flow
Real-time visibility and faster funding keep your revenue flowing.
The Highest Payment
Security Standards
StarnikPay meets the highest security standards so you can protect customer data and process payments with complete confidence.