Multi-Family & Commercial

When dealing with rebilling for Multi-Family or Commercial entities, the utility industry can be summed up accurately in one word: COMPLEX. Be it an apartment community, student housing, condominium, commercial strip, or mobile home park, the only constant that can really be counted on is that you’ll need a system with flexibility to meet your customer’s requirements. 

Developed based upon the need for a resident utility billing software solution that can intelligently adapt to any situation comes UtilityTrakR, the most customizable utility billing software on Earth. Our experts have worked with rate structures, billing calculations, invoice configurations, and reporting needs worldwide, and have come together to create a system with unlimited versatility while still retaining simplicity and efficiency for every-day use. Take a look at just a few of the processes that UtilityTrakR can manage for your business:

  • Unlimited number and types of billable charges - water billing, trash billing, electric billing, gas billing, billing fees, setup and termination charges, or any type of charge that you can think of.
  • Versatile charge building methods that allow calculations based upon any standard or user-defined value with intelligent charge allocation or selection based upon specified triggers.
  • "What if" draft billing analysis - allows you to change values and see actual invoices/reports before final print, avoiding erroneous bills.
  • Automatically keep track of collections and billings fees with community - level accounts that are automatically updated, and generate reimbursement statements or invoices for each community at the click of a button.
  • Import directly from metering and property management systems.
  • Differentiate each customer with our unique ‘Billing Groups’ that allow a custom logo / invoice / late notice for each individual community / owner / property management organization.
  • User-friendly resident bill payment - electronic bill presentment and payment (EBPP), telephone payments, ACH drafting, lockbox / payment import, batch payment processing, and more.
  • Robust reports portal - Report on a staggering number of metrics, while data is presented in meaningful, reliable formats.
  • Bill charges for any time increment within one billing process.
  • Extensive Sub-metered and RUBS billing - customization that can allocate charges by building, square footage, number of bedrooms, bathrooms, beds, occupants, even sub-metered consumption, and so much more.
  • Countless options for payment processing – process payments from any community with our extremely efficient batch process, import entire lock-box or excel files for payment, and give residents additional options to make payments online, on their mobile device, over the phone, and even through our Automated Clearing House (ACH) process.

With UtilityTrakR, all of these options and more are available in one solution. No more juggling excel sheets or working with outdated systems that have to be updated for each new customer request - One unified resident utility billing software solution with real time updates system wide. Missing a meter reading from a billing process? Create a work order that is immediately available to technicians in the field. Looking for an up-to-date account balance? No problem – the second a customer pays online, all of our reports and pages reflect that balance instantly. The moment charges are posted, they’re available for your customers to view on the web. It’s that simple.

UtilityTrakR represents the future of Utility Billing – how it should work, and how it can work.

We invite you to take a look at our extended feature list by clicking below, or even better, to allow us the opportunity to show you a live demonstration of the system so you can see the difference for yourself.