skip to Main Content

Utility Billing Software

All-in-one utility billing software for cities, companies, and utility districts.

Starnik saw a disconnect between modern technology and the utility billing industry and set out to provide a solution. Since 2000, we have offered an all-in-one solution to cities and companies seeking utility billing software and all the tools that come with it. Our cloud based software comes with numerous configurable features, processes and analytics allowing for the greatest flexibility and customization available in the industry. We provide a set of fully integrated products, highlighted below, that help maximize employee efficiency and minimize customer support costs. Take a moment to glance over the features listed below, then contact us to see how Starnik can work for you!

Features & Benefits of Our Utility Billing Software

Flexible Rate Structures

The unique rate modeling of our utility billing software allows you to bill for any service in a matter of minutes, no matter how simple or complex. Finish in hours what used to take days.

Customer Portal

Our customer portal will dramatically reduce the work load of your customer support office by giving customers self-help access to .PDF bills, usage graphs, online payments & much more.

Mobile Workforce Management

Designed specifically for tablet computers and mobile devices that lets your field service team interact directly with office personnel in real-time. Bill your customers instantly for time and material.

  • Comprehensive Suite of ProductsWe provide the end-to-end utility management software solution for your industry.
  • Real time payments made via desktop or mobile device post immediately to the customer account, helping prevent unnecessary shut-offs.
  • Intuitive workflows designed to maximize workflow efficiency and accuracy.
  • Dashboards keep all customer information easily accessible.
  • All information such as transaction history, customer, financial, meter, location and service orders are available in real time throughout the system.
  • Meter Data Management: Real time integration with any AMI/AMR system or smart meter system allows readings to be brought into Starnik automatically for billing without any manual intervention.
  • Comprehensive deposit management: Track deposits, interest, refunds and more.
  • Automated delinquency management dramatically reduces time spent processing shut offs.
  • Mass notifications via email and text.
  • Automatic data backup every 15 minutes.
  • Fine grained role based user control for security & audit purposes.

Unlimited Customer Support

Our U.S.A. based support team is available via phone and email. We love talking to our customers!

Unparalleled Accuracy

Our solutions are intelligent enough to catch when incorrect information is entered. For one customer we discovered over $100,000 in inaccurate billing each month!

Cloud Based

Access Starnik’s utility billing software solution anywhere, at any time.  In the office.  At home. Or on-the-go.  You’re always connected.  Welcome to the 21st century.

And Much Much More

This is just the tip of the iceberg.  We are constantly improving our product to stay ahead of the competition.  You’ll be blown away, we promise.

OUR VALUES

We’re building tomorrow’s technology, today. Listen to what our customers have to say.

INTERESTED?

If you’re considering Starnik or just want more information, we’re here to help.

Back To Top