skip to Main Content

Customer Information System / CIS Software

All-in-one utility billing and CIS software for cities, utility districts, utilities, MUD operators, private billing entities and sub-metering companies.

A Customer Information System (CIS) is one of the most important and significant investments in technology that a utility billing entity makes. Choosing new CIS software should mean more than considering the most pressing issues of today; utilities should choose a technology company that will continue to innovate and improve for years to come. Starnik’s incredibly intuitive CIS and all-in-one utility billing software is backed by our 17 year of experience with customers over 3 continents.

At Starnik, we are constantly improving our product. We release program updates every week, free of charge to our existing customers. We work closely with our customers to analyze their needs. Check us out!

Features & Benefits of Our CIS Software

Flexible Rate Structures

The unique rate modeling of our CIS software allows you to bill for any service in a matter of minutes, no matter how simple or complex. Finish in hours what used to take days.

Customer Portal

Our customer portal will dramatically reduce the work load of your customer support office by giving customers self-help access to .PDF bills, usage graphs, online payments & much more.

Mobile Workforce Management

Designed specifically for tablet computers and mobile devices that lets your field service team interact directly with office personnel in real-time. Bill your customers instantly for time and material.

  • Comprehensive Suite of ProductsWe provide the end-to-end utility management software solution for your industry.
  • Real time payments made via desktop or mobile device post immediately to the customer account, helping prevent unnecessary shut-offs.
  • Intuitive workflows designed to maximize workflow efficiency and accuracy.
  • Dashboards keep all customer information easily accessible.
  • All information such as transaction history, customer, financial, meter, location and service orders are available in real time throughout the system.
  • Meter Data Management: Real time integration with any AMI/AMR system or smart meter system allows readings to be brought into Starnik automatically for billing without any manual intervention.
  • Comprehensive deposit management: Track deposits, interest, refunds and more.
  • Automated delinquency management dramatically reduces time spent processing shut offs.
  • Mass notifications via email and text.
  • Automatic data backup every 15 minutes.
  • Fine grained role based user control for security & audit purposes.

Unlimited Customer Support

Our U.S.A. based support team is available via phone and email. We love talking to our customers!

Unparalleled Accuracy

Our solutions are intelligent enough to catch when incorrect information is entered. For one customer we discovered over $100,000 in inaccurate billing each month!

Cloud Based

Access Starnik’s CIS software anywhere, at any time.  In the office.  At home. Or on-the-go.  You’re always connected.  Welcome to the 21st century.

And Much Much More

This is just the tip of the iceberg.  We are constantly improving our product to stay ahead of the competition.  You’ll be blown away, we promise.

OUR VALUES

We’re building tomorrow’s technology, today. Listen to what our customers have to say.

INTERESTED?

If you’re considering Starnik or just want more information, we’re here to help.

Back To Top