Customer Information System / CIS Software
All-in-one utility billing and CIS software for cities, utility districts, utilities, MUD operators, private billing entities and sub-metering companies.
A Customer Information System (CIS) is one of the most important and significant investments in technology that a utility billing entity makes. Choosing new CIS software should mean more than considering the most pressing issues of today; utilities should choose a technology company that will continue to innovate and improve for years to come. Starnik’s incredibly intuitive CIS and all-in-one utility billing software is backed by our 17 year of experience with customers over 3 continents.
At Starnik, we are constantly improving our product. We release program updates every week, free of charge to our existing customers. We work closely with our customers to analyze their needs. Check us out!
Features & Benefits of Our CIS Software
- Comprehensive Suite of Products: We provide the end-to-end utility management software solution for your industry.
- Real time payments made via desktop or mobile device post immediately to the customer account, helping prevent unnecessary shut-offs.
- Intuitive workflows designed to maximize workflow efficiency and accuracy.
- Dashboards keep all customer information easily accessible.
- All information such as transaction history, customer, financial, meter, location and service orders are available in real time throughout the system.
- Meter Data Management: Real time integration with any AMI/AMR system or smart meter system allows readings to be brought into Starnik automatically for billing without any manual intervention.
- Comprehensive deposit management: Track deposits, interest, refunds and more.
- Automated delinquency management dramatically reduces time spent processing shut offs.
- Mass notifications via email and text.
- Automatic data backup every 15 minutes.
- Fine grained role based user control for security & audit purposes.
We’re building tomorrow’s technology, today. Listen to what our customers have to say.